Alongside following several protocols for onboarding, about half of the Nepali workers had to pay a fee during this process.
82% of them did not receive contracts. Out of the rest, 86% were reported receiving personalised contracts.
70% of the platform workers reported imposition of guidelines around the number of gigs completed, hours of work, cancellation rates.
Number of tasks completed in a day (43%) and customer ratings (42%) also emerged as the primarily reported parameters for performance evaluation.
These parameters would in turn impact work outcomes - majorly around the number of gigs allocated (47%) and and their earnings (35%), as reported by them.
