DOWNLOAD REPORT
Weekly earnings vary significantly across sectors. Majority of the home service workers earn between PHP 667 to PHP 5,001. On the other hand, a majority of ridesharing and food delivery workers report a minimum range of PHP 1,667 to PHP 3,334. Food delivery workers report a maximum range of PHP 13,334 to PHP 15,001, while ridesharing workers earn up to PHP 16,667 to PHP 18,334.
Digital platform workers reported payments calculated on a per task basis and by distance covered, particularly in food delivery and ridesharing. Home service workers also reported payments being calculated on an hourly or daily basis.
Workers reported challenges associated with delays in payments.
As a driver, I have never experienced any issues before. Because there is an app that works on algorithms. So, you cannot click the task as completed unless you drop the passenger and you receive the payment.”
Workers in food delivery and ridesharing reported various incentives, including customer tips financial incentives associated with task completion and working particular shifts, and access to health insurance. Home service workers reported less access to incentive structures.
Across sectors, over 70% of workers described platform work as full time employment. In ridesharing and food delivery, platform workers described working between 8 and 12 hours, with some workers also working beyond 12 hours. Home service workers generally reported shorter working hours per day. Workers in ridesharing and food delivery reported both regular and irregular working hours. Some services workers, by contrast, reported irregular work timing.
Workers across sectors reported facing risks at work, including road safety, other health related issues, and workplace violence.
If I meet with an accident on my way to a client or on my way home from a client, I am on my own and spend my own funds. If you have an accident on the way to a client, you have to inform the platforms so they can inform the client that either you might be delayed or can’t come at all.”
